By using the EasiMachines website, applications, messaging channels, APIs or related services (the "Platform") you agree to these Terms and to the policies they incorporate: the Privacy Policy, Marketplace Rules, Acceptable Use Policy, Cancellation & Refund Policy, Cookie Policy, AI Features Disclaimer, Contract Builder Terms and Auction Terms. If you do not agree, do not use the Platform.

If you use the Platform for a company or other organisation, you confirm you may bind it, and "you" includes it.

EasiMachines is an online marketplace where sellers advertise industrial machinery and equipment and buyers find it, contact sellers and post Wanted Requests. We act only as a technology intermediary (including within the meaning of section 2(1)(w) of India's Information Technology Act, 2000).

• We are not a seller, buyer, broker, agent, auctioneer or party to any sale between users, and we do not negotiate, conclude or guarantee any transaction.
• We do not own, possess, inspect or verify equipment, its condition, title, liens, specifications, compliance or legality.
• We do not hold, process or guarantee payments for equipment, and we do not provide escrow.
• We charge no commission on sales between users. Buyers are not charged to search or contact sellers.

Every transaction, negotiation, contract, payment, delivery and export or import is between the users concerned, at their own risk.

• User: anyone who uses the Platform, including buyers, sellers and visitors.
• Seller: a user who lists equipment. Buyer: a user who searches, enquires or posts a Wanted Request.
• Listing: an advertisement for equipment. Wanted Request: a buyer's sourcing requirement (sometimes called a request for quotation).
• Content: anything a user submits, including text, photos, videos, specifications, prices, reviews and messages.
• Plan: a seller plan or service described on the pricing page.
• Business profile: a page on the Platform describing a business, such as its activities, industries, locations, services and machines.

• You must be at least 18 (or the age of majority where you live, if higher) and able to enter into binding contracts.
• You must not be a person or entity named on, owned or controlled by a person on, or acting for anyone on, a sanctions list maintained by the United Nations, India, the United States, the European Union or the United Kingdom.
• The Platform is not available in, and you may not use it from or for, jurisdictions subject to comprehensive sanctions or that we otherwise restrict, including Cuba, Iran, North Korea, Syria, Russia, Belarus and the sanctioned regions of Ukraine. We may update this list.
• You must not have had an account suspended or terminated by us, unless we agree in writing.

The Platform is designed mainly for business use. Where you act as a consumer, the mandatory consumer laws of your country continue to protect you, and nothing in these Terms removes those rights.

Keep your account details accurate and your login confidential. You are responsible for activity on your account. Tell us promptly at legal@easimachines.com if you suspect misuse.

When you create an account, we ask you to confirm your phone number with a one-time code sent by SMS where we send codes to your country; elsewhere we confirm your email address instead.

We show factual verification labels. They mean only the following:

• Email confirmed: the account holder confirmed access to the email address.
• Phone confirmed: the account holder confirmed the phone number with a one-time code sent by SMS.
• Phone not confirmed: a phone number is on file but has not been confirmed with a code, for example in countries where we do not send codes by SMS. There, a confirmed email address together with a phone number on file meets our contact requirement.
• Contact confirmed: both the email address and the phone number were confirmed as above.

We may ask for verification before you publish a listing, post a Wanted Request or see another user's direct contact details.

Sellers are solely responsible for their listings and must follow the Marketplace Rules. By listing, a seller confirms that:

• the equipment is real, available and the seller owns it or is authorised to sell it, and any agent or broker role is disclosed;
• the description, photos, price, condition, year, hours, location and specifications are accurate and not misleading;
• any finance, lien, lease, encumbrance, known fault, recall or missing documentation is disclosed;
• the equipment, the listing and the intended sale comply with all laws that apply, including product-safety, emissions, registration and export or import rules;
• the seller holds the rights to all Content submitted and will honour the listed terms in good faith.

Contact details must not be placed in listing titles, descriptions or photos. Sellers choose which contact details (such as phone or WhatsApp) are shown to verified buyers. Listings must be removed or marked sold promptly once the equipment is no longer available.

Your own business profile.

• You may create a business profile for a business you own or are authorised to act for. Nothing in it is public until you publish it. Once published, the profile and the details and machines you choose to show are public on the Platform, including in our business directories.
• By publishing, you confirm that you may act for the business and that the profile is accurate, and you agree to keep it up to date. Section 6 and the Marketplace Rules apply to the profile and to its listings.

"Not claimed" profiles.

• We may publish a profile of a business that has not joined the Platform, prepared from information the business itself has made public, such as its website or official business pages. These profiles are labelled "Not claimed". They do not show the business's email address or phone number, and we do not pass on messages to the business through them.
• A "Not claimed" profile may be incomplete or out of date, and we do not promise that it is accurate. It does not mean that the business is connected with, or endorses, EasiMachines.
• A business may ask us at any time to correct or remove its "Not claimed" profile by emailing support@easimachines.com, or may claim it as described below. We act on genuine requests promptly.

Claiming a profile.

• You may claim a profile only for a business you own or are an employee authorised to act for, and only through the claim steps on the Platform. When you claim, you confirm that this is true. Claiming, or trying to claim, a profile without that authority is prohibited.
• We approve a claim when you confirm, with a one-time code, that you control a contact detail or website email address the business publishes, or when our staff confirm the claim with the business, for example by contacting it on its published details. While we check, the profile shows "Claim in process".
• Only one claim to a profile can succeed. The first claim we approve takes effect, and other pending claims and invitations for that profile then end.
• If we do not approve your claim, we tell you by email. If you think we are wrong, email support@easimachines.com from the business's published email address and we will review it again. Section 20 also applies.
• We may reverse an approved claim, or suspend or remove a profile, where we reasonably believe a claim was made without authority, where the business asks us to with good evidence, or where the law requires.

• Buyers must carry out their own due diligence before committing, including inspection, title and lien checks, confirming the seller's identity and authority, and checking import, registration and compliance requirements in their own country.
• Written enquiries are delivered to the seller. When you are signed in and your phone is verified, your name, email address and verified phone number are shared with the seller so they can reply.
• Wanted Requests are shared with sellers we consider relevant. A buyer's direct contact details may be released to a seller who responds and meets our verification requirements.
• Use enquiries and Wanted Requests only for genuine interest. Do not harvest contact details or send unsolicited marketing.

• Inspect equipment, or use an independent inspector, before paying where possible.
• Pay only after verifying the seller's identity, authority and title, preferably through traceable methods agreed in a written contract.
• Be cautious of prices far below market, urgency, requests to move to unofficial channels, and changes to payment details.

• You must comply with all sanctions, export-control and customs laws that apply to you, the equipment and the transaction, including those of India, the United States, the European Union and the United Kingdom.
• Some machine tools and other industrial equipment are "dual-use" items that need an export licence. Obtaining any licence is the responsibility of the parties to the sale.
• Many countries restrict the import of used machinery (for example by age, pre-shipment inspection, safety conformity or emissions standards). Buyers and sellers must check these rules before agreeing a sale.
• Regulated equipment, such as lifting equipment, pressure equipment, road vehicles, engines subject to emissions rules, and medical or laboratory devices, must be sold only in compliance with the rules that apply to it.
• We may refuse, remove or restrict any listing, account or communication where we believe it is needed to comply with law, and we may report suspected violations to the authorities.

Search results and recommendations are ordered mainly by relevance to the search, the buyer's location, and the completeness and freshness of listings. Where a paid feature affects how prominently a listing appears, it is labelled. Verification status and a seller's plan do not purchase organic search position.

• Current plans, what they include and their price (including any plan currently offered at no charge) are shown on the pricing page and at checkout. Taxes are added where required.
• Paid plans renew for the period shown at checkout until cancelled. You can cancel at any time in your account; access continues to the end of the paid period. Fixed-term passes do not renew.
• Refunds, including our 30-day money-back guarantee, follow the Cancellation & Refund Policy.
• Some paid services, such as preparing your listings or keeping them up to date for you, or software for your team, start only after we have agreed their scope, price and term with you in writing (email is enough). Those agreed terms apply to that service together with these Terms and, if they conflict, the agreed terms prevail for that service. Enterprise services are provided under a separate written contract.
• Launch period for business listings. Business listings are currently free during our launch period, on the conditions shown on the pricing page. We may introduce a paid plan for business listings later, separately for each market (one country and one equipment category), once that market reliably brings sellers enquiries. We will not introduce it on a fixed date.
• What stays free. A basic free listing allowance and your basic business profile stay free for every seller. The pricing page shows the current allowance.
• No automatic charges. We will never move you onto a paid plan or charge you without your express agreement. If you do not choose a paid plan, your account continues on the free terms.
• Your listings are not deleted. If a change to a free service means you have more live listings than the free terms allow, you choose which listings stay public. The others are kept, are not shown publicly, and can be restored. We tell you first, and a lower allowance applies only after you have chosen; if you do not choose, your current allowance continues. We do not delete listings because of a pricing change.
• Early sellers. Where the pricing page offers an early-seller period (for businesses that published their profile before paid plans started in their market), we will honour it for the period stated there.

We will give at least:

• 90 days' notice by email before introducing a charge for a service that was free for you, including business listings, with the reasons and the information we have about your listings' results;
• 30 days' notice by email before increasing the price of your paid plan;
• 30 days' notice before materially reducing a free service you use;
• 60 days' notice, where reasonably practicable, before permanently discontinuing a free service you use.

Minor changes need no notice. We may act immediately where required by law, for security, or to stop abuse.

• You may review a seller only after a genuine interaction through the Platform, once per seller or listing. Reviews must reflect your honest first-hand experience.
• You must not post fake, misleading, defamatory or incentivised reviews, review your own or a related account, review a competitor, or offer or accept anything in return for a review or its removal.
• Reviews are moderated. We may decline, remove or (without changing their meaning) redact reviews that break these Terms or the law. A seller cannot have a genuine review removed only because it is negative.
• Reviews are the opinion of their authors. We do not verify or adopt them.

Some tools use artificial intelligence, for example to suggest listing details, estimate market value or draft contract text. Some conversations, including on WhatsApp, may be handled first by an automated assistant; you can ask to reach a person. AI output can be wrong and is provided for information only. It is not professional, valuation, legal or financial advice. Check it before relying on it. See the AI Features Disclaimer.

We send service messages about your account, listings, enquiries and Wanted Requests by email, in the Platform and, where you have contacted us there or opted in, by WhatsApp. You can stop optional messages at any time using the unsubscribe link, your notification settings, or by replying STOP on WhatsApp. Account-security messages cannot be switched off while your account is open.

• Where you request an inspection, it is carried out by an independent third party, not by EasiMachines. We share the details needed to arrange it. The inspector alone is responsible for its report.
• Contract tools are subject to the Contract Builder Terms. Their output is a template, not legal advice.
• Auction listings link to third-party auction houses whose own terms govern bidding and sale. See the Auction Terms.

You keep ownership of your Content. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, adapt (for example resize, convert or watermark images), display and distribute it to operate, improve and promote the Platform, for as long as it is on the Platform and for a reasonable period afterwards for backups, legal and dispute purposes. We will not sell your Content to third parties.

This licence includes showing your public listing and business-profile Content, such as photos, title, price, main specifications and your public seller or business name, in link previews when you or anyone else shares a link to it on messaging apps, social networks or other websites. Those services show previews under their own terms, and we cannot remove copies of a preview that they or their users have already stored.

The Platform, its software, design and branding belong to EasiMachines or our licensors. Do not copy, scrape, reverse-engineer or reuse them without written permission. "EasiMachines" and our logo are our trademarks.

If you believe Content on the Platform infringes your copyright, trademark or other rights, send a notice to legal@easimachines.com with:

• the work or right concerned, and evidence that you own it or act for the owner;
• the exact page or listing and the material complained about;
• your name, address, email and phone number;
• a statement that you believe in good faith that the use is unauthorised and that your notice is accurate; and
• your physical or electronic signature.

We will review valid notices promptly, may remove or disable the material, will tell the person who posted it, and will act on a counter-notice where appropriate. Repeat infringers' accounts will be closed.

You must follow the Acceptable Use Policy. In particular you must not post false or misleading Content, defraud or impersonate anyone, manipulate prices, reviews or search, scrape or harvest data, create accounts to evade limits or bans, send spam, interfere with the Platform's security, or use the Platform for any unlawful purpose, including money laundering or sanctions or export-control violations.

• Report a listing, review, message or user with the report tool or by email to legal@easimachines.com. Include the page link and the reason.
• We review reports and may also act on our own initiative. We may use automated tools to help find problems; decisions that remove content or restrict accounts are taken or reviewed by people.
• When we remove or restrict your Content or account, we tell you the reason and the rule concerned, unless the law prevents it or it would compromise an investigation.
• You may appeal within 30 days by replying to our notice or emailing legal@easimachines.com. We will review the decision and tell you the outcome.

• You may close your account at any time.
• We may remove Content or suspend or terminate an account that breaks these Terms or the law, or that puts users or the Platform at risk. Where you use the Platform as a business, we will, unless the law, security, fraud or repeated or serious breaches require immediate action, give you reasons and at least 30 days' notice before terminating your account.
• Paid plans are refunded on termination only as set out in the Cancellation & Refund Policy.
• Sections 12 and 16 to 26 continue after termination.

To the extent permitted by law, the Platform is provided "as is" and "as available". We do not promise that it will be uninterrupted or error-free, or that any listing, user, review, estimate or other Content is accurate, lawful or reliable. Your dealings with other users are at your own risk.

To the extent permitted by law:

• we are not liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill or data;
• we are not liable for the acts, omissions, listings or statements of other users or third parties, or for any transaction between users; and
• our total liability to you for all claims in any 12-month period is limited to the greater of the fees you paid us in that period and USD 100.

Nothing in these Terms excludes or limits liability for fraud, for death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by law, or affects your statutory rights as a consumer.

You will compensate us for losses and reasonable costs (including legal fees) arising from third-party claims caused by your breach of these Terms or the law, your Content, or equipment you list or a transaction you enter into, except to the extent the claim was caused by our own breach or negligence.

• Please first contact legal@easimachines.com; we will try to resolve the matter within 30 days.
• These Terms are governed by the laws of India.
• If you are in India, the courts at Bengaluru, Karnataka, have exclusive jurisdiction, subject to your rights before consumer forums.
• If you are outside India, disputes will be finally resolved by arbitration administered by the Singapore International Arbitration Centre under its rules in force at the time, seated in Singapore, before one arbitrator, in English.
• Either party may seek urgent interim relief from a competent court, and you may bring an individual claim in a small-claims court where you live.
• Disputes are resolved individually, not as class or representative actions, to the extent the law allows.
• If you are a consumer, you keep the protection of the mandatory laws of your country, and you may bring proceedings in your local courts where those laws allow.

In accordance with India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, complaints about content, users, billing or these Terms can be sent to:

• Grievance Officer: Nikil R
• Email: grievance@easimachines.com
• Post: Grievance Officer, EasiMachines, 1st Floor, Property No. 100/P-21, Khata No. 100/P21, BBMP Khata Sl. No. 69, Kogilu, Yelahanka Hobli, Bangalore – 560064, Karnataka, India

We acknowledge complaints within 24 hours and resolve them within 15 days, or sooner where the law requires a shorter period. Privacy requests are handled under the Privacy Policy. This does not limit your right to approach a consumer forum, regulator or court.

We may change or discontinue features, subject to section 11. We may update these Terms. We will give at least 30 days' notice of material changes by email or in the Platform, except where a change is required by law or to address security or abuse. Continuing to use the Platform after a change takes effect means you accept it.

• These Terms and the documents in section 1 are the entire agreement between you and us about the Platform.
• If a provision is unenforceable, the rest remains in force. Not enforcing a provision is not a waiver.
• You may not transfer your rights without our consent. We may transfer them in a reorganisation, merger or sale of our business.
• We are not responsible for delays or failures caused by events beyond our reasonable control.
• These Terms are written in English; translations are for convenience and the English version prevails.

Trade name: EasiMachines · Legal name: Nikil R · GSTIN 29FRHPR2880G1Z7 · 1st Floor, Property No. 100/P-21, Khata No. 100/P21, BBMP Khata Sl. No. 69, Kogilu, Yelahanka Hobli, Bangalore – 560064, Karnataka, India. Operating easimachines.com. Legal notices: legal@easimachines.com. Support and billing: support@easimachines.com.